Job Summary
This PA role will work within Marcom Production Ops and support the Technical Device Managers working on video production and photography projects.
As a PA you will be the main source of support for Lead Technical Device Manager, working on projects helping to deliver and support a variety of production needs across logistics, device prep, inventory and lab setup.
Key Qualifications
As a Production Assistant you will need to be highly organized, self starting, have great time management, and extraordinary communication skills. You will need to thrive working in a collaborative and creative team environment, while also being able to work alone when the need arrises.
- Have Excellent computer skills, and specific expertise with MacOS.
- Must be able to work with ambiguity in all facets of the job.
- You strive to ensure a high level of consistent quality across all duties and deliverables
- Must be able to train quickly, follow procedures to the letter and exhibit the task management skills necessary to meet or exceed productivity requirements.
- Follow through with commitments on tight deadlines, which fosters mutual trust with fellow team members and internal customers.
- Have good judgment and can follow security practices and procedures
- Problem-solving skills are key and ability to perform detailed precision work with a high degree of accuracy in fast paced environment with tight deadlines; excellent memory and eye for detail
- Occasionally required to spend long periods of time at a computer screen.
- Ability to work at least 40 hours per week from the main office.
- Overtime hours may be required depending on project, with little or zero notice.
- Must be able to work independently and effectively while on production sets and remote locations
- Ability to work different shifts and schedules to support production shoots (swing and/or graveyard on occasion)
- Must be able to time manage effectively to ensure deadlines, schedules, as well as meetings are not missed
Description
As a member on the Technical Device Management team, you will play a critical role in supporting the team to create marketing and training content for Apple’s released and unreleased products.
- Provide device support to TDMs during the entire production lifecycle
- Provide clarity on usage scenarios, device and app behaviors
- Manage device logistics and shipments of unreleased products around the world
- Provide screen captures, data management, and content support on devices
- Create and load screens on our devices, as needed
- Follow security protocols and make sure our devices and IP are not exposed
- Request and prepare inventory of products prior to a shoot
- Willingness to go above and beyond
- Maintain industry knowledge on current industry solutions available, video production / photography and technology trends.
- Assist Lead TDM’s on projects and provide support to TDM project teams
- On occasion the TDM PA may accompany a TDM on location and assist with shoots.
- Occasional multiple overnight stays for destination shoots and airline travel.
- Develop and maintain positive working relationships with all internal and external teams
- On occasion will be asked to stand in for test shoots.
Education
- 3 to 5 years working in a production role
- Apple expert or Genius experience a plus
Additional Requirements
- Ability to lift 45 pounds, to load and unload equipment needed for production.
- Must have a drivers license and access to reliable transport in the Bay Area to be able to respond to varied and changing production needs.
- May be required to travel domestically, and occasionally internationally, for shoots.
- Must have valid passport with expiration date minimum of two years from hire date
