Marcom is the creatively-led global team that oversees Apple’s consumer facing marketing. We ensure the flawless development and execution of world-class communications across all medias and platforms. Every day, hundreds of millions of Apple customers around the world interact with our products. We drive the strategy and creative work that provide both new and existing customers with simple, engaging and inspiring marketing experiences.
Description
Marcom Print Production is seeking a Program Manager to lead day-to-day technical coordination and R&D program execution across a global vendor network spanning multiple regions. This role drives color accuracy, process standardization, and the adoption of next-generation proofing and display calibration technologies that protect the visual integrity of Apple's marketing materials worldwide.
AI tools are fast reshaping the productivity landscape. We need a strong innovator proficient in leveraging these tools to create better communication pathways such as custom project dashboards and distill complex concepts into infographics for a wider audience.
Program & Project Management:
- Manage a portfolio of active R&D tasks distributed across the team, spanning RGB workflow development, remote proofing implementation, expanded gamut proofing, and display calibration programs
- Drive weekly team meetings, vendor syncs, and executive status reporting; prepare and distribute agendas, recaps, and communications to management and program stakeholders, x-cross functional teams and external vendors
- Protect and manage team resources, time, and bandwidth — filtering extraneous projects, redirecting non-R&D requests to appropriate channels, and ensuring focus remains on high-impact innovation work
- Projects range from small scopes with short schedules to multi-year projects that encompass multiple stakeholders within Print Production but also other cross functional teams. Technologies include inkjet, lithography, flexography, sublimation, screen printing, UV and DTFilm among others
AI Innovation & Productivity Tooling:
- Design and build AI-powered productivity tools to automate team workflows, including meeting-to-task pipelines, executive status generation, and project status digests. Build tools and dashboards for project tracking, vendor status, and automated reporting
- Explore and evaluate emerging AI capabilities for application in print production, color analysis, and project management contexts
- Share findings, AI skills and agents, automation processes and and serve as internal SME in AI productivity tools when applied to color management sphere
Process Development & Knowledge Management:
- Develop SOPs for color measurement, calibration, vendor certification, and disaster recovery
- Architect end-to-end process documentation for new technologies — flowcharts, diagrams, formal procedures, and presentation materials — and socialize across internal teams and external vendors
- Translate existing complex technical documentation into user-friendly guides for distribution to vendors, cross-functional partners, and internal team members
- Monitor security protocols and realign workflows to comply with evolving Apple policies and data handling requirements
- Maintain existing Wrike project management infrastructure and integrate with evolving internal AI agents/tools
- Support color management team members with production of diagnostic and visual test forms
Minimum Qualifications
- 10+ years minimum of project management experience within a creative agency or print production environment equivalent, managing print projects of all types (litho, large format, etc) from concept through execution
- Strong organization and logistical skills for collaboration with internal and external teams
- Ability to drive workflows, creative shares and schedules across multiple teams
- Excellent communication skills both spoken and written, with detail oriented follow-through
- Excel/Numbers - spreadsheet proficiency
- Proficiency working in Adobe Creative Cloud apps such as InDesign, Illustrator, Photoshop, and Acrobat
- Functional knowledge of Wrike and other project management tools
Preferred Qualifications
- Familiarity with ICC framework for Color Management including ISO standards as well as Adobe Creative Cloud integration
- Proficient in use of AI tools including models from OpenAI, Anthropic, and Google and can leverage the appropriate model for the task at hand
- Vibe coding capable to build and distribute AI tools to the greater department
