We are seeking an Airtable Implementation Specialist to support the implementation, adoption, and optimization of Airtable across a large-scale content production organization. This role will partner closely with production operations teams to build, test, deploy, and maintain Airtable solutions that improve collaboration, streamline workflows, and enhance operational efficiency. The specialist will support a team of approximately [50+] producers, art directors, and crew across photo and video production.
This is an on-site role based in Cupertino, CA. The role reports to the Photo Production Operations Lead.
The ideal candidate is a proactive problem solver with experience supporting workflow management platforms, tools implementation initiatives, and cross-functional process improvements. Experience in photo/video production or content operations is strongly preferred.
Key Responsibilities
Platform Implementation & Configuration
• Support the design, build, development, implementation, testing, and maintenance of Airtable solutions
• Deploy and iterate on workflows, automations, and platform enhancements across production teams
• Configure and optimize Airtable features including linked records, Interfaces, and Automations
• Design and maintain Airtable Interfaces and dashboards for production tracking, budget visibility, and executive reporting
Data Migration & Platform Administration
• Support data migration from legacy tools (spreadsheets, documents) into Airtable, including data cleanup, validation, and schema mapping
• Provide data entry, maintenance, and platform administration support as needed
User Training & Adoption
• Develop training materials, documentation, and user guides to support platform adoption
• Lead training sessions and onboarding activities for new and existing users
• Provide ongoing office hours, one-on-one support, and user assistance as needed
Cross-Functional Collaboration & Support
• Partner with stakeholders across teams to gather requirements and understand workflow needs
• Act as a primary point of contact for user questions, feedback, and enhancement requests
• Foster strong working relationships across diverse business groups and operational teams
Quality Assurance & Process Optimization
• Monitor platform performance and validate functionality in testing and production environments
• Track bugs, identify missing functionality, and support resolution efforts
• Analyze workflow effectiveness and recommend process improvements that increase efficiency and scalability
Project Coordination & Operational Support
• Support sprint-based project plans by tracking milestones, deadlines, and implementation status
• Document user feedback, operational requirements, and enhancement opportunities
Required Education & Experience
• Bachelor's degree preferred, or equivalent combination of education and relevant experience
• 2 - 4 years of Airtable base building experience in a creative or production environment
• 2 - 5 years of experience supporting tools, platforms, applications, or systems implementations
Required Skills & Qualifications
• Strong understanding of Airtable functionality and builds, including linked records, Interfaces, and Automations
• Experience managing Airtable bases with 10+ interconnected tables, multiple user permission tiers, and organization-wide rollouts
• Experience implementing new tools, systems, or business processes across organizations
• Ability to quickly learn complex workflows, business processes, and user requirements
• Strong analytical, troubleshooting, and process improvement capabilities
• Excellent communication, listening, note-taking, and documentation skills
• Experience working within sprint-based project plans and tracking project milestones
• Ability to work independently while collaborating effectively across cross-functional teams
• Experience managing sensitive or confidential information with discretion and professionalism
• Must be comfortable working under strict confidentiality requirements, including handling pre-release product information and NDA-governed production schedules
• Highly organized, detail-oriented, and adaptable in dynamic environments with evolving priorities
• Experience integrating Airtable with complementary tools (Slack, Box, project management platforms) via native integrations, Airtable automations, or third-party connectors
Preferred Skills & Qualifications
• Experience in photo/video production, content operations, studio environments, or media operations teams
• Background working in venues, event facilities, entertainment, or production-focused organizations
• Experience gathering and translating user requirements into scalable platform solutions
• Track record of driving successful user adoption and change management initiatives
• Passion for workflow optimization, operational excellence, and continuous process improvement
